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Tchiki Davis, Ph.D.
Tchiki Davis, Ph.D.
Happiness
Social Life
25 Key Interpersonal Skills for Well-Being
If you feel your interpersonal skills are lacking, here's how to improve them.
Posted July 3, 2024 | Reviewed by Gary Drevitch
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Photo by Hannah Busing on Unsplash
Source: Photo by Hannah Busing on Unsplash
Cowritten by Eser Yilmaz and Tchiki Davis.
Have you ever noticed that someone wasn't paying attention to what you said during a discussion? Or maybe you might have been forced to listen to someone’s rambling monologue while wondering when they would let you speak. In these examples, interpersonal skills were lacking.
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Effective social interactions are vital for our careers, personal relationships, and well-being. Furthermore, meaningful social interactions keep our brains healthier and our cognitive skills sharper as we get older (Kensinger & Gutchess, 2017; Ristau, 2011). Given how essential social interactions are, you may find it strange that some individuals can effortlessly handle any social situation whereas others struggle even with the most straightforward social behaviors. These variances in how people carry themselves in social circumstances result from differences in interpersonal skills.
Interpersonal skills are the competencies that allow you to interact effectively with other people and function well as a member of society. They enable you to exchange information with others, build connections, maintain relationships, and resolve conflicts.
Communicating well is vital in all aspects of life, be it at home, school, or the workplace. At a personal level, poor interpersonal skills and miscommunication can cause unnecessary heartache, resentment, and stress. They can cause delays in projects and loss of resources, customers, and income at a workplace. In contrast, effective communicators are great at exchanging information at many levels; they talk eloquently, write well, and accurately identify bodily cues and gestures. Although many great communicators naturally excel in any social setting, others become great by improving their interpersonal skills, enabling them to communicate more effectively.
Key Interpersonal Skills
There are a host of interpersonal skills in the literature. This multitude reflects that these skills can be behavioral, cognitive, judgment-oriented, or attitude-based (Koenig, 2011). Furthermore, interpersonal skills build upon multiple dimensions such as traditions, customs, gender roles, social expectations, and past experiences (Koenig, 2011). In short, there are a range of ways to classify interpersonal skills, but many researchers generally use between two to four categories of essential interpersonal skills: communication-related, relationship-building, peer leadership, and social and behavioral agility skills.
1. Communication-related interpersonal skills:
Verbal communication – the ability to express yourself clearly and precisely when speaking.
Written communication – the ability to express yourself clearly, precisely, and concisely in written words.
Nonverbal communication – the ability to express and decipher the meanings of bodily cues.
Active listening – the ability to listen to others attentively while they talk.
Information sharing – the ability to communicate relevant information with others around you and refrain from sharing unnecessary information or oversharing.
Information gathering – the ability to sift through information and focus on what is useful or relevant.
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2. Relationship-building interpersonal skills:
Cooperation – the ability to work with others or as part of a team.
Courtesy – the ability to be supportive of and helpful to others you interact with.
Amicability – the ability to behave in a pleasant, friendly, and approachable manner.
Trust – the belief in the integrity, credibility, and reliability of others.
Dependability – the ability to invoke trust in people you interact with and act in a way to be perceived that way.
Empathy – the ability to understand and accept other people’s feelings, opinions, and experiences, even if they are different from yours. In other words, putting yourself in someone else’s shoes. It also includes the ability to respect diversity and to express interpersonal and intercultural sensitivity.
Negotiation – the ability to come to agreement with others, and, when necessary, to compromise.
Conflict resolution – the ability to address disagreements constructively to reach solutions that you and all other involved individuals approve of.
3. Peer-leadership interpersonal skills:
Helping others – similar to courtesy, but also incorporates a willingness to assist other people in achieving their life goals or improving their performance.
Energizing others – the ability to motivate and empower people you interact or work with to stay on course toward reaching goals and desired outcomes.
Rewarding others – the ability to appreciate the success of others and praise their efforts.
Supervision – the ability to ensure that others are following rules and protocols
Staffing – the ability to match individuals to appropriate roles. It includes the skill of identifying the right person to ask for help.
Serving as a role model – the ability to model desired behaviors that inspire others.
4. Social and behavioral agility skills:
Social perception – the ability to read the room and understand the emotions and opinions of people around you.
Self-perception – the ability to look inward and be aware of your own emotions, thoughts, and opinions.
Self-presentation – the ability to maintain composure and manage your thoughts and emotions during social interactions.
Social influence – the ability to guide and persuade people around you.
Adaptability and flexibility – the ability to adjust your behaviors as a reaction to changes in social situations.
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How to Build Interpersonal Skills
Here are a couple of fun activities you can use to build your interpersonal skills:
Body language game. This is an activity you can do while watching TV. That’s right! Simply find a movie or a TV show with interacting characters that you can rewind. Then mute your TV and observe how the actors use their body language for the next few minutes. Can you guess the moods they are conveying? Next, rewind to the spot where you started your observation and unmute the TV. Now listen to the conversation and see if the mood and emotions match your body language observations. You can do this activity on your own or with your friends.
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Communication role play. This is another fun activity you can try with friends. Each group member writes a neutral statement on a piece of paper. The statements can be about anything, and each paper shall contain only a single statement, such as “my bike has a flat tire” or “I need to buy cat food.” Fold these statement papers and put them inside of a hat or bag. Next, one person writes every emotion they can think of on individual pieces of paper, folds them, and places them inside another hat or bag. Then, two volunteers come forward. One pulls a piece of paper from each bag. She reads the statement aloud using the tone and body language that matches her emotional pick. The other volunteer responds as if it were a real discussion. After a few minutes of back-and-forth dialogue, the group members will guess the first volunteer’s emotion and discuss how the second volunteer reacted.
Adapted from a post on interpersonal skills published by The Berkeley Well-Being Institute.
References
Learn more about how some of your interpersonal skills may contribute to your well-being with this well-being quiz.
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✅ Practical Tips for Living Well with Chronic Illness
Symptom Management
Keep a daily health journal to track triggers and improvements.
Work with your healthcare team to adjust medication and lifestyle regularly.
Mental Health Support
Practise mindfulness or gentle breathing exercises to reduce stress.
Join online or local support groups for shared experiences and encouragement.
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Here’s a detailed layout for a Microsoft Teams workspace dedicated to Dietetics:
ReplyDeleteWorkspace Name
Dietetics Hub
(Clear, professional, and easy to recognise.)
1. Teams Structure
Create one Team called Dietetics Hub with multiple Channels for organisation:
Channels
General
Purpose: Announcements, onboarding, and overall updates.
Tabs:
Posts: For team-wide communication.
Files: Shared guidelines and policies.
Wiki: Quick reference for workspace rules.
Clinical Dietetics
Purpose: Discuss medical nutrition therapy and clinical cases.
Tabs:
Files: Clinical guidelines, patient diet charts.
Planner: Track case discussions and tasks.
Meal Planning & Recipes
Purpose: Share meal plans, recipes, and practical tips.
Tabs:
OneNote: Recipe collections.
Files: Meal plan templates.
Power BI: Nutritional analysis dashboards.
Research & Evidence-Based Practice
Purpose: Share latest studies, journals, and research summaries.
Tabs:
SharePoint: Repository for research papers.
Website: Link to PubMed or WHO nutrition resources.
Community Q&A
Purpose: Engage with questions and discussions.
Tabs:
Forms: Collect questions for Q&A sessions.
Stream: Recordings of webinars or live sessions.
2. Recommended Apps & Integrations
Planner: For task management.
Power BI: Visualise nutrient data and trends.
Forms: Surveys and feedback.
Stream: Video library for training and webinars.
SharePoint: Document repository.
3. Governance & Best Practices
Assign owners for moderation.
Set naming conventions for files (e.g., “MealPlan_Week1”).
Enable tags for quick topic grouping (e.g., #Clinical, #Recipes).
4. Engagement Ideas
Weekly “Nutrition Tip” posts in General.
Monthly research digest in Research channel.
Polls in Community Q&A for trending topics.
Would you like me to create a visual diagram of this layout (with channels, tabs, and apps) or draft a step-by-step guide for setting it up in Microsoft Teams?